WOMEN'S WIGS

Return policy for wigs products:

We gladly accept returns on all eligible products (no exchanges). We do not sell refurbished or previously owned products, therefore, in order to return these products to the manufacturer, minimum 20% restocking fee will be applied for all returned merchandise. Shipping costs are not refundable. Once the restocking fee is applied to the item value, any balance remaining will be refunded to the credit card submitted with your original order within 15 business days of receipt.eligible products:-in original, factory condition (unaltered, unworn , undamaged, in the original netting, and with tags attached) and in original packaging.-odor-free (any odors on the product will render the product ineligible for return)ineligible products:-costume wigs, discontinued items, care products, accessories , liquids, special order items and wholesale orders.-all clearance items-any products shown to be used such as trimmed, cut, odor on product and styling product residues found on merchandise will be in eligible.-products teased/feathered are considered used/damaged and will be ineligible.-products with tags cut, unattached, no hair net and no tissue paper inside the cap will be ineligible.return period-international customers return for refund within: 15 calendar days-international and military installation return for refund within: 25 calendar daysif customer refuses package(s) or the package(s) is returned due to a failed delivery, we will charge a 20% restocking fee to recover return shipping costs.if your product is ineligible for return, we will email you the option of:Returning the item(s) to you at your costineligible item(s) will be automatically disposed of, 45 days after receipt.we will only pay the return shipping cost if the product is defective or the return is a result of our error.note: Customer is solely responsible for shipping any returned product to bestineed.com. We recommend that you

 

 1: Use a carrier that offers shipment tracking for all returns

 

:2: Products appear (quality, the customer received the product is not the same as the description, the wigs is out of stock, the color error, the material error, the length error, the wigs accessories error, etc.) these problems , we allow customers to return and exchange products.:

3: (special products, promotional products, gift products,) we do not allow customers to return these products.

4: Either insure your package for safe return or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.

5: If you choose not to (1) use a carrier that offers tracking or (4) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.clearance and buy one get one free itemsale of "Clearance item" Or "Buy one get one free items" Will be final sale. There will be no refund or store credit for clearance or buy one get one free items.

 

 

JEWELRY& ACCESSORIES

 

Jewelry product return rules

 

Our promise to you will not end with delivery. The item can be returned or exchanged within 5 days after receipt, as long as it meets the regulations of our website, no questions will be asked.

 

refund policy

To authorize orders shipped worldwide, please follow the steps outlined below.

1: The parameters of the jewelry product received by the customer are inconsistent with the description on the product website, and we allow returns.

2: When the jewelry product received by the customer appears (wear, deformation, gem or metal falling off, wrong color, weight, size), we allow return.

3: The product ordered by the customer has reached the delivery deadline, and the merchant has not shipped it or is out of stock. We allow the customer to return the product.

4: The product returned by the customer must bear the international express fee. After our quality authority carefully evaluates the details of your returned product,  If the responsibility belongs to our website, we will return your freight Go to your credit card or paypal, stripe and wait for your receiving account. Approximate arrival time is 7-15 days. We refuse to accept any shipping costs for returned products.

 

 

Please note that in order to be eligible for return, the product must remain in the original purchase condition, including all products (documents, packaging boxes, gifts), etc., returned together, and must be shipped within 5 days after the customer receives the product. We will not return the product after the specified return time

 

To speed up the exchange rate, we recommend returning the original product for a refund and placing a new order. Please wait two weeks for you to process the refund.

 

If the package or item delivered to you is damaged, please send an email to: xizecompanygmail.com immediately. Damaged or missing items must be submitted immediately or within 5 days after receiving your order. If the loss is caused by international express delivery, our website will pursue the carriers responsibility according to law. If the customer returns the goods, the returned goods are lost. Damaged or deformed, our website does not assume any responsibility or compensation.

 

After receiving the item at our distribution center, the return will be processed within working days. After receiving your returned item, you will receive a confirmation email. Please wait an average of 3-4 weeks for full processing. Our quality assurance department will review the returned items. If there are signs of wear or change, we refuse to return the product, but we can help you repair the product, and we will charge a fee. We will send you an email or phone call to contact you for details of your returned product within 5 working days after receiving your returned product.

 

Non-refundable items

Engraved jewelry items other than jewelry products are not refundable. All jewelry products on our website may be refunded, but the etching fee is not refundable. There is no charge to remove the engraving from any jewellery that has been changed or adjusted in size. No additional engraving fees are required.

Special orders are final sales and do not meet the conditions of return or exchange.

Shipping costs are non-refundable.

No return authorization will be rejected after receipt of the returned goods on our website. Missing documents or product returns will not be processed.

Non-resizeable items

Diamonds and gems, each gem has a specific number; migraines or gorgeous bands; some silver products; or rings with other metals (such as tungsten) cannot be adjusted in size, so be sure to order the correct ring size when buying. To help you determine the right ring size, please contact customer service or use our online ring size tool.

International returns

If the package is returned by an alternate carrier, additional shipping costs may be incurred. Our website reserves the right to charge your credit card for any fees incurred when you collect the package. In order to avoid additional costs, we recommend purchasing insurance and choosing FedEx or UPS carriers to send returns.

For all returns, please send an email to: xizecompanygmail.com, you will get a return authorization code. For all returns, please write this code on the return label at the bottom of the original invoice. Put the sticker on the outside of the box you want to return.

Pack your return. We recommend that you use the original packaging box, including all original packaging and accompanying materials. If your item comes with certificates of diamonds and other gemstones, but it is not returned, you will be responsible for the replacement cost of $350 (or equivalent in other currencies). For safety reasons, please do not write anything on the outside of the box. Secure your package. We recommend that you use fully insured original packaging materials to safely pack your items. We are not responsible for lost or stolen items. For your convenience and your discret

 

 

WEDDING &FASHION

 

refund policy

All returns and exchanges must remain in their original condition, unworn, unwashed, unaltered, undamaged, clean, and lint-free. Goods must have all labels in their original packaging. After removing any label, the product cannot be returned.

Items not eligible for return:

Personalized and dyed items

Perishables, swimwear and personal care products

Final sale of goods

Items with any tags removed

The item is defective, damaged or incorrect

refund policy

To authorize orders shipped worldwide, please follow the steps outlined below.

1: The parameters of the product received by the customer are inconsistent with the description on the product website, and we allow returns.

2: The product received by the customer (wear, unwashed, altered, damaged, fluff, color error, quality, size) problems, we allow return.

3: The product ordered by the customer has reached the delivery deadline, and the merchant has not shipped it or is out of stock. We allow the customer to return the product.

4: After the customer receives the product, the product is replaced, changed, the label is cut off, the product is contaminated, and the appearance of the product is changed. We will not return the product.

5: The product returned by the customer must bear the international courier fee. After our quality authority carefully evaluates the details of your returned product, we will follow who the responsibility belongs to. If the responsibility belongs to our website, we will return your freight Go to your credit card or paypal, stripe and wait for your receiving account. Approximate arrival time is 7-15 days. We refuse to accept any shipping costs for returned products.

6: Our website refuses to return the express cost of any returned product.

 

Step 1: Dear customer, within 5 days after you receive your order, you must send us an email: xizecompany@gmail.com, detailing the product problem you received

And send you the real photo of the product you received. When we evaluate that your problem meets our return conditions, we will send you an email to confirm your return request. Violation of the specified return time, we do not allow your return request.

 

Step 2: Pack and express

It is necessary to ensure that the packaging of the returned product is intact, and return the product together (gift product, packaging box,). It is strictly forbidden to write anything on the surface of the product and the packaged product. We reject any courier fee for the returned product. The customer shows the product during the return process. Lost, damaged, deformed, our website does not assume any responsibility. When we receive your returned product, our authoritative technical department will inspect and evaluate the returned product. The responsibility belongs to our website. We will allow the return of the product. If the returned product is received It occurs when the parameters and appearance of the original product remain inconsistent. If the returned goods are in unqualified condition, we will send it back to you without refund. We do not allow returns.

 

Step 3: Send

After properly packaging your return, take the packaged returned product to any UPS or FedEx authorized location to send your returned product. Make sure to keep your receipt and tracking information.

Remind you to send your item to us within 5 days after you receive the product.

 

Step 4: Refund processing

We will check and process your return within 20 days. After processing your return, you will receive a confirmation via email. Please allow up to two billing cycles for the refund to appear on your credit card statement. The credit will be processed based on the original cost of the goods plus tax-the initial shipping and handling fees will not be refunded. Use the lowest cost shipping method to calculate refunds for return shipping. Items returned by express shipping will only be refunded for an amount equal to the lowest shipping method. For all other returns, shipping and handling fees will not be refunded.

 

 

 

refund policyART & COLLECTIBLES

All returns and exchanges must remain in their original condition, unworn, unwashed, unaltered, undamaged, and the internal structure of the product has not been removed, and the goods must have all labels attached to their original packaging. After removing any label, the product cannot be returned.

 

refund policy

To authorize orders shipped worldwide, please follow the steps outlined below.

1: The parameters of the product received by the customer are inconsistent with the description on the product website, and we allow returns.

2: The product received by the customer (wear, unwashed, altered, damaged, fluff, color error, quality, size, functional failure,) problems, we allow return.

3: The product ordered by the customer has reached the delivery deadline, and the merchant has not shipped it or is out of stock. We allow the customer to return the product.

4: After the customer receives the product, the product is replaced, changed, the label is cut off, the product is contaminated, and the appearance of the product is changed. We will not return the product.

5: The product returned by the customer must bear the international courier fee. After our quality authority carefully evaluates the details of your returned product, we will follow who the responsibility belongs to. If the responsibility belongs to our website, we will return your freight Go to your credit card or paypal, stripe and wait for your receiving account. Approximate arrival time is 7-15 days. We refuse to accept any shipping costs for returned products.

6: Our website refuses to return the initial express delivery cost of any returned product.

 

Step 1: Dear customer, within 5 days after you receive your order, you must send us an email: xizecompany@gmail.com, detailing the product problem you received

And send you the real photo of the product you received. When we evaluate that your problem meets our return conditions, we will send you an email to confirm your return request. Violation of the specified return time, we do not allow your return request.

 

Step 2: Pack and express

It is necessary to ensure that the packaging of the returned product is intact, and return the product together (gift product, packaging box,). It is strictly forbidden to write anything on the surface of the product and the packaged product. We reject any courier fee for the returned product. The customer shows the product during the return process. Lost, damaged, deformed, our website does not assume any responsibility. When we receive your returned product, our authoritative technical department will inspect and evaluate the returned product. The responsibility belongs to our website. We will allow the return of the product. If the returned product is received It occurs when the parameters and appearance of the original product remain inconsistent. If the returned goods are in unqualified condition, we will send it back to you without refund. We do not allow returns.

 

Step 3: Send

After properly packaging your return, take the packaged returned product to any UPS or FedEx authorized location to send your returned product. Make sure to keep your receipt and tracking information.

Remind you to send your item to us within 5 days after you receive the product.

 

Step 4: Refund processing

We will check and process your return within 20 days. After processing your return, you will receive a confirmation via email. Please allow up to two billing cycles for the refund to appear on your credit card statement. The credit will be processed based on the original cost of the goods plus tax-the initial shipping and handling fees will not be refunded. Use the lowest cost shipping method to calculate refunds for return shipping. Items returned by express shipping will only be refunded for an amount equal to the lowest shipping method. For all other returns, shipping and handling fees will not be refunded.